1. Agreement to Terms

This website, https://www.neveralonecreatives.com (the “Site”), is operated by [Isabella Willett], a California sole proprietor, doing business as (“DBA”) Never Alone Creatives (“we,” “us,” or “our”).

By accessing or using the Site or any services offered by Never Alone Creatives, you agree to be bound by these Terms & Conditions (“Terms”). If you do not agree, please do not use the Site.

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2. Eligibility

You must be at least 18 years old to use this Site or engage our Services. By using the Site, you represent that you meet this requirement.

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3. Services

Never Alone Creatives provides creative, marketing, branding, consulting, and related services (“Services”). Service details, scope, and pricing are communicated through proposals, invoices, or written agreements.

We reserve the right to modify or discontinue Services at any time.

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4. Use of the Site

You agree not to:

• Use the Site for unlawful or prohibited purposes

• Copy, reproduce, or exploit Site content without permission

• Attempt to disrupt the Site’s security or functionality

We may suspend or terminate access for violations of these Terms.

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5. Intellectual Property

All Site content, including text, graphics, logos, images, and designs, is owned by Never Alone Creatives unless otherwise stated.

You may not use our intellectual property without prior written consent.

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6. Payments & Refund Policy

All fees are disclosed prior to purchase or engagement.

All payments are non-refundable, unless otherwise stated in writing. Due to the custom and time-based nature of our Services, no refunds are issued for completed or partially completed work.

Failure to make timely payments may result in paused or terminated Services.

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7. No Guarantees

We do not guarantee specific results, financial outcomes, or business growth. Any examples, testimonials, or case studies are illustrative only.

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8. Disclaimer

The Site and Services are provided “as is” and “as available.” We make no warranties regarding accuracy, reliability, or uninterrupted availability.

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9. Limitation of Liability

To the fullest extent permitted by California law, Never Alone Creatives shall not be liable for any indirect, incidental, consequential, or punitive damages.

Our total liability shall not exceed the amount paid by you for Services.

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10. Indemnification

You agree to indemnify and hold harmless Never Alone Creatives from any claims, damages, or expenses arising from your use of the Site or breach of these Terms.

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11. Arbitration & Class Action Waiver

Any dispute arising out of or relating to these Terms shall be resolved through binding arbitration in California, rather than in court.

You waive any right to participate in a class action lawsuit or class-wide arbitration.

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12. DMCA Copyright Policy

If you believe your copyrighted work has been infringed, submit a DMCA notice including:

• Your contact information

• Identification of the copyrighted work

• URL of the alleged infringement

• A statement of good-faith belief

connect@neveralonecreatives.com

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13. Changes to These Terms

We may update these Terms at any time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the Site constitutes acceptance of the updated Terms.

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14. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall remain in full force and effect.

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15. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles.

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16. Business Transfer

These Terms may be assigned to a successor entity, including a future limited liability company.

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17. Contact

connect@neveralonecreatives.com

California, United States