1. Introduction

Never Alone Creatives is operated by [Isabella Willett], a California sole proprietor, doing business as (“DBA”) Never Alone Creatives.

This Privacy Policy explains how we collect, use, and protect your personal information.

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2. Information We Collect

We may collect:

• Name, email address, phone number

• Business information

• Payment details (processed via third-party providers)

• IP address, browser data, and site usage analytics

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3. How We Use Information

We use your information to:

• Provide and manage Services

• Process payments

• Communicate with you

• Improve our Site and offerings

• Send marketing communications (you may opt out at any time)

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4. Cookies & Tracking

We use cookies and similar technologies for functionality, analytics, and marketing purposes.

You may disable cookies through your browser settings; however, some features may not function properly.

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5. Third-Party Services

We may use trusted third-party tools such as:

• Website analytics providers

• Email marketing platforms

• Payment processors

These third parties access data only as necessary to perform their services.

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6. Data Security & Retention

We take reasonable measures to protect your information. Data is retained only as long as necessary for business or legal purposes.

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7. Your Rights (California Residents)

You may request to:

• Access your personal data

• Request correction or deletion

• Opt out of marketing communications

Requests may be sent to connect@neveralonecreatives.com.

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8. Children’s Privacy

This Site is not intended for children under 13. We do not knowingly collect personal data from minors.

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9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised date.

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SERVICE AGREEMENT

1. Parties

This Agreement is between [Your Full Legal Name], a California sole proprietor, doing business as Never Alone Creatives (“Service Provider”), and the client (“Client”).

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2. Scope of Services

Services are defined in a written proposal, invoice, or agreement. Any additional services require written approval.

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3. Client Responsibilities

Client agrees to provide accurate information, timely feedback, and necessary materials.

Delays caused by Client may affect timelines and deliverables.

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4. Payment Terms

• Fees are disclosed prior to engagement

• Payments are non-refundable unless stated otherwise

• Late payments may result in paused or terminated services

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5. Intellectual Property

Upon full payment, Client receives rights to final deliverables. Service Provider retains ownership of drafts, concepts, and unused materials.

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6. Revisions

Revisions are limited to those outlined in the proposal. Additional revisions may incur additional fees.

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7. Confidentiality

Both parties agree to maintain confidentiality of non-public information.

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8. Termination

Either party may terminate with written notice. Client remains responsible for payment for work completed.

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9. Limitation of Liability

Service Provider’s total liability shall not exceed the amount paid by Client for Services.

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10. Governing Law

This Agreement is governed by the laws of the State of California.

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11. Entire Agreement

This Agreement constitutes the entire understanding between the parties and supersedes prior agreements.